Design in the details

If you haven’t already, go read Jared Spool’s telling of the “$300 million dollar button”: “The form was simple. The fields were Email Address and Password. The buttons were Login and Register. The link was Forgot Password. It was the login form for the site. It’s a form users encounter all the time. How could [...]

Fixing Numara Footprint’s addressbook search with a Greasemonkey Userscript

UVM uses Numara Footprints to track client support tickets. When creating tickets from client submitted email, the application automatically fills out the contact information for the client, using their email to search against LDAP. This search fails if the address from the incoming ticket is in the format uid@uvm.edu (as opposed to first.last@uvm.edu). This results [...]

found_drama’s interface critique of GoodReads

Rob Friesel has a lengthy and thoughtful look at GoodReads, complete with wireframe sketches and in-depth interaction scenarios. You know you’re doing something right when you have users that give you feedback like this. Here’s hoping they put his suggestions to good use.