I use delicious to bookmark sites of interest. I also use it to send links to friends, since it makes for a much less intrusive way to send links than email. When I save a link, I want to describe it as best as possible so that I can find it again when I return. [...]
UVM uses Numara Footprints to track client support tickets. When creating tickets from client submitted email, the application automatically fills out the contact information for the client, using their email to search against LDAP. This search fails if the address from the incoming ticket is in the format uid@uvm.edu (as opposed to first.last@uvm.edu). This results [...]
